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Privacy Policy

Individuals Without Personal Delaware.gov Web Portal Accounts

Is information collected when I visit the Delaware.gov Web Portal?

When you visit the Delaware.gov Web Portal, some basic information may be collected. This information will be used solely to help us make this site more useful to visitors, to learn about the number of visitors to our site and the types of technology they use. All of this helps us ensure that this site is as useful as possible. This basic information that may be collected is as follows:

  • The Internet domain and IP address from which you accessed our Portal;
  • The type of browser and operating system used to access our site;
  • The date and time you access our site;
  • The specific pages you visited; and
  • If you linked to the Delaware.gov Portal from another Web site, the address of that Web site.

Individuals With Personal Delaware.gov Web Portal Accounts

In addition to the information outlined above, users who select an individualized page at the Delaware.gov Web Portal will be required to establish a Delaware.gov Web Account and provide additional information. The information required for the Delaware.gov Web account is:

  • User Name
  • Password (required to view personalized page)

Use of Cookies

Visitors to the Delaware.gov Web Portal can access the Portal without accepting cookies (see "What options do I have with respect to cookies?" below).

In order to create and utilize a personalized Delaware.gov Web Account, a persistent cookie will need to be stored to your computer. However, the information stored in this cookie is limited to that which will allow a user to view pages designed to their preferences -- personal information -- a user's real name, demographic information, etc. -- is not stored (see "What won't a cookie do?" below).

What is a Cookie?

There are two general types of cookies that web sites make use of:

  1. Session cookies -- these are cookies created by a web site that exist only as long as your visit to that web site.  They are not stored permanently on your computer.
  2. Persistent cookies -- these cookies are stored on your computer by a web site for some period of time and are used when you return to that site in the future.

What exactly does a cookie do?

A cookie provides a way for a web site to keep track of a user's patterns and preferences. Cookies contain a range of web site addresses for which they are valid. When a users web browser encounters those addresses again, it sends those specific cookies to the Web server. For example, if a user's specific preferences were stored as a cookie, it would save that person from typing in the same information all over again when accessing that service for the second and subsequent time.

What won't a cookie do?

Certain web-based applications operated by Delaware State agencies (e.g., online tax filing with the Delaware Division of Revenue) may require users to establish a user ID and password that are different from those required to personalize a Delaware.gov Portal page. A cookie that is stored on your computer through Portal personalization WILL NOT incorporate these separate user ID's and passwords. When accessing these applications through the Delaware.gov Portal, even if you have a personalized page, you will need to separately enter and/or store your user information as required by the agency operating the application.

In other words, should a third party use your computer they WILL NOT have access to personal information (e.g., your e-mail address or Social Security number) simply by virtue of having cookies stored on your computer. A third party using your computer MAY BE ABLE to view your personalized Delaware.gov Portal page when using your computer if you have selected the option that allows our Portal to "remember" your username and password. If you are using a computer in a shared location, or are uncomfortable with this, you may want to avoid this option. This feature IS NOT required to personalize a Delaware.gov Portal page.

What options do I have with respect to cookies?

You can have your browser disable cookies or prompt you before accepting a cookie. Look for the cookie options in your browser in the "Options" or "Preferences" menu. In addition, when creating a personalized Delaware.gov Web Portal page, that requires a cookie, users will be notified of the need to use a cookie and be offered the opportunity to opt out of this feature if they don't want a cookie.

Disclosure of Information

The information collected at this site will remain confidential to the extent permitted by state and federal law. State law may, however, require disclosure upon request of certain information collected at this site should it be deemed "public information" under the Delaware Freedom of Information Act. To learn more about requirements for requests, and information that may be disclosed in response to a request, consult the Delaware Freedom of Information Act, Title 29, Chapter 100 of the Delaware Code. You may access the Act at Lexis Law Publishing.

Web Site Security

For web site security purposes and to ensure that this service remains available to all users, our computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Privacy Policy Changes

If the State of Delaware adopts changes to this Portal privacy policy through the course of business, notification and information on that change will be posted to this web page for review.

NOTE: Other sites that you can reach from the Delaware.gov Web Portal (including some sites maintained by Delaware State agencies) may have different privacy statements. You may wish to review the individual policy statements utilized by these entities. In the event that a link to the privacy statement is not provided, you may want to e-mail the webmaster and inquire as to the privacy policy employed by that site.

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